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Secure Shopping


    Medical House takes its responsibilities and obligations to protect the personal information of its customers very seriously. Comprehensive security measures have been carefully implemented and subjected to rigorous independent testing in order to provide a safe and secure shopping environment for its customers.


    Every time Medical House collects your personal information (such as your delivery / billing address, contact details and so on), a secure connection via Secure Socket Layer (SSL) technology is established with your web browser to ensure that your details are encrypted and securely communicated to us, safe from prying eyes or malicious threats.

    Comprehensive security measures and access controls are in place to protect customer information collected and stored on our servers and systems, and ensure that these details are only accessible by authorized personnel for authorized reasons.

    These security measures are routinely tested and validated by independent security companies in order to provide the highest levels of security to protect customer information.

    For more information on what details are collected from Alchemy Fitness Studio, how it is used and what our obligations are in terms of the management of customer information.


    Medical House has engaged a globally accredited payment gateway service provider (Authorized.net) to secure all aspects involving customer payment via credit cards.

    All customer credit card information is securely submitted and processed entirely on specialized systems; Medical House staff cannot access, view, process or store sensitive cardholder data (such as credit card numbers, PIN codes or CCV codes). Credit card details are encrypted by the customer's browser before they are sent to Authorized.net, and are never exposed in clear-text.

    Authorized.net is globally certified to meet the regulatory security requirements outlined by the Payment Card Industry Data Security Standard (or PCIDSS). PCIDSS certification is required by banks and credit card issuers in order to allow merchants; such as Medical House, to accept payments from customer credit cards. As part of the certification process, Authorized.net is required by Medical House, banks and credit card issuers to implement stringent security controls and undertake regular independent security audits to maintain its certification and security assurance levels.

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